Help & Support
Sending your Apple Watch off for repair is a big decision, and we want you to feel completely confident before you do. Below you'll find answers to the most common questions about our repair process, timescales, costs and what to expect. If you can't find what you're looking for, call us on 01491 756 076 or email info@fixmyapplewatch.co.uk — we're happy to talk you through it.
We aim to repair and post your device back to you within 3 working days of receiving it. We pride ourselves on fast, reliable service without compromising quality.
It’s simple! Find your watch repair service online, send us your broken watch, and we’ll fix it and send it back to you. Our 3-step process is designed for your convenience.
Yes, we also repair Samsung, Google, and other smartwatches. Our skilled technicians are experienced in handling various brands and models.
Yes, we offer a warranty on all our repairs to give you peace of mind. If any issues arise after the repair, simply contact us, and we’ll assist you.
With years of experience repairing Apple products, we offer unmatched expertise and precision. We maintain a modern, fully equipped workshop and ensure each repair is completed to the highest standards with quick turnaround times.
Repair costs vary by model and repair type. As a guide, screen repairs start from £120 and battery replacements from £85. You can see exact pricing for your specific model by selecting it from our repair catalogue. There are no hidden fees — the price you see is the price you pay, and if we can't complete the repair, you won't be charged anything.
Yes — we repair all Apple Watch models including Series 1 through to the Ultra 2. Older models are often very much worth repairing, particularly for screen cracks or battery issues where the cost of repair is significantly less than a replacement device.
We clean and test every device before returning it. After your repair, we run a full function check to make sure everything is working correctly — not just the repaired component. Your watch will be securely packaged for its return journey.