Help & Support
Please take a look at our Frequently Asked Questions below which may help you find the answer you are looking for. From technical issues to our repair processes, we want you to understand what we do and how we operate so you know your watch is in safe hands with us. If you are still unsure and need further assistance, please do get in touch. You can call us on 0118 3047777 or pop us an email to info@prattspods.co.uk. We would love to hear from you!
We aim to repair and post your device back to you within 3 working days of receiving it. We pride ourselves on fast, reliable service without compromising quality.
It’s simple! Find your watch repair service online, send us your broken watch, and we’ll fix it and send it back to you. Our 3-step process is designed for your convenience.
Yes, we also repair Samsung, Google, and other smartwatches. Our skilled technicians are experienced in handling various brands and models.
Yes, we offer a warranty on all our repairs to give you peace of mind. If any issues arise after the repair, simply contact us, and we’ll assist you.
With years of experience repairing Apple products, we offer unmatched expertise and precision. We maintain a modern, fully equipped workshop and ensure each repair is completed to the highest standards with quick turnaround times.